Shipping policy

WHAT ARE OUR SHIPPING & DELIVERY OPTIONS?

FREE SHIPPING ON ALL PRODUCTS!

We offer free Fedex and LTL freight on all of our mobility scooters. Are you wondering how fast your product will ship? Here is a quick reference!


These products ship within 2 business days via Fedex: 
CityBug
CityCruzer 
Gypsy
MiniRider Lite
Teqno
Transport AF+
Transport 4AF Auto Fold
Transport M Easy Move
TranSport Plus


These products ship within 3 business days via Fedex:
CityRider
Heartway Manual Wheelchair
Vita Monster
Vita Xpress

What if I need expedited shipping?
We ship products as fast as same-day. If you need a product very quickly, simply call and make a request. We often can make accommodations to get the warehouse to ship the same day, and if you need expedited shipping beyond that, we can also provide Fedex quotes for expedited shipping!

Do we deliver to Hawaii or Alaska?
We do not. We are unable to ship any of our products outside the Continental US. 

Do we deliver international?
We do not. If you need one of our products for international use, we suggest our travel scooters that can easily be taken through an airport from the Continental US to your final destination.

Questions about returns?
If you have any questions about our return policy, it can be viewed here: EV Rider Scooters Return Policy

How can you contact us regarding further questions about our shipping policy?
If you have any further questions/comments, you may contact us by phone, chat, or email.

Company Name: EV Rider Scooters
Address: 3124 Cottonwood Ct - Highland Park, IL 60035
Email: sales@evriderscooters.com
Phone: (800) 471-8170
Contact Form: Click Here
Customer Support:
Monday - Friday: 8am - 8pm ET
Saturday - Sunday: 8am - 8pm ET
Response Time: Our customer service team will respond within 24 hours if you have reached us outside of business hours.