Warranty ComfyGO Lift
Our Goal: Your Satisfaction
We are committed to ensuring that you are completely satisfied with your purchase. Below is important information regarding our warranty coverage.
Warranty Terms
Under our warranty agreement, all new products come with a limited warranty as follows:
- Batteries: 6-month warranty
- Spare Parts & Frame: 1-year warranty
Please note that the limited warranty does not cover the following:
- Labor costs
- Damage resulting from misuse or negligence by the owner
- Normal wear and tear: This includes parts that naturally degrade over time, such as rubber materials, accessories, wheels, brakes, and plastic components
- Consumable parts: Including tires, fuses, plastic and glass parts, lubricants, etc.
- Regular maintenance: This includes inspections, adjustments, oiling, and cleaning
- Service fees for work performed by dealers not authorized by our factory
- Unauthorized modifications to the product
- Maintenance performed by unauthorized service centers
- Failure to follow maintenance guidelines as specified in the product manual (refer to page 7)
- Improper maintenance or failure to follow instructions
- Overloading or using the product in ways not described in the manual
- Damage caused by external factors such as soot, bird droppings, acid rain, flying debris, or exposure to harsh chemicals
- Damage from natural disasters such as typhoons, floods, fires, earthquakes, etc.
Warranty Claims
To process any warranty claims, proof of purchase and the serial number of the product are required.
Environmental Responsibility
To help protect the environment, please do not dispose its components. Instead, we encourage you to return them to our service center or follow your local disposal regulations for proper recycling and disposal.
Thank you for choosing our products. If you have any questions or need further clarification, feel free to contact us.